What information do we collect and how we use it?
As an insurance broker acting on your behalf, we seek information needed to know your insurance needs and management of risks. This can include information such as your name, address, contact details, age, family composition, and other information of personal nature such as your assets and liabilities, financial health, general health and well being, personal belongings and any such details. We may also have to share this information to the insurers and other intermediaries with whom we interact on your behalf to get the best possible insurance coverage for you. We are not responsible as to how such insurers and intermediaries handle your data.
Similarly, while making a claim under your policy, we assist you by collecting information about your claim. As part of the process, we may also collect information about you from others. We provide such information collected to your insurer or any other person or organization, your insurer has appointed to consider your claim. We are not responsible for the manner in which they handle your personal information.
We may also provide your information to others if required to do so under the law, such as law enforcement agencies and Government, notwithstanding your consent or otherwise.
Anonymous data– We do collect anonymous information about the use of our website. For example, when you browse our website our service provider logs your server IP address, the date and time of your visit, the pages and links accessed and the type of browser used. No attempt is made to identify you personally and we only use this information for statistical purposes and to improve the content and functionality of our website.
Cookies–Cookies are small pieces of information which are sent to your browser and stored on your local computer. Sometimes they identify users where the website requires information to be retained from one page to the next. This is purely to increase the functionality of the site. Cookies by themselves cannot be used to discover the identity of the user. Cookies do not damage your computer and you can set your browser to notify you when you receive a cookie so that you can decide if you want to accept it. Once you leave the site, the cookie is destroyed and no personal or other information about you is stored.
Forms- Our Website allows visitors to submit information via Self-Service forms (Claim Forms, Employment and Contact request). The information submitted via the Forms is not encrypted – an option is available for claim forms to be downloaded in PDF format for faxing. Should you be concerned about confidentiality of the claim information, this would be the recommended method.
We also use your information to enable us to manage your ongoing requirements, e.g. renewals, and our relationship with you, e.g. invoicing, client surveys etc.You can request for change of information if any by submitting a written request to this effect. We may also correct, amend or delete any personal information that we feel is inaccurate, irrelevant or out of date and incomplete.
For any corrections to be carried out in your personal information, please write to: email@example.com
In addition, as part of our marketing initiatives or to create customer awareness on new schemes and policies, we may send direct marketing communications including offers, newsletters and updates etc., relevant to the services we provide. You can unsubscribe from such marketing communications and offers any time by sending an ‘unsubscribe’ request.
We may use your information internally to help us improve our services and help resolve any problems.
How do we hold and protect your information?
We always strive to maintain the reliability, accuracy and completeness of the personal information collected and to protect its privacy and security. We hold the personal information only as long as it is needed for the purpose for which it was collected or for the compliance of the applicable legal or governmental requirements. To ensure utmost security, we ensure that your information is protected against unauthorized access, modification and disclosure. All our data storage systems are both electronically and physically protected preventing any unauthorized access. We do not sell, rent or trade your personal information to others. However, as part of our service, we may have to share your personal information to service providers rendering services such as handling mails, courier services, website developers or any such service providers and contractors working on our behalf. We shall take all reasonable precautions to ensure that they protect your information as required under the Privacy Act.
While we believe that the content given in this site is accurate, complete and up-to-date, there are no warranties as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors.
We reserve the right to modify the content of this site from time to time.
Tell us what you think
We welcome your questions and comments about privacy. If you have any concerns or complaints, please contact us on telephone number 04 357 3378 or by email firstname.lastname@example.org